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Help Center

How Can We Help?

Everything you need to know about shopping with Lil' Bunnies—from placing your order to delivery, payments, and exchanges.

How to Place an Order

  • Step 1: Browse & Add to Cart

    Explore our toys, play mats, and baby essentials, then add your favorites to your cart.

  • Step 2: Checkout

    Enter your delivery details and choose your preferred payment method.

  • Step 3: Order Confirmation

    We'll verify your order and prepare it for delivery.

Payment Options

  • Bank Transfer

    Transfer the payment to our bank account and upload a clear image of the transaction receipt during checkout.

  • Easypaisa

    Send payment to our Easypaisa account and upload a clear screenshot of the transfer during checkout.

  • Cash on Delivery

    Available for orders under Rs. 4,000 only.

Bank transfers and Easypaisa payments are usually verified within a few business hours.

Shipping Information

  • Processing Time

    Orders are prepared within 1–2 business days.

  • Delivery Time

    Most orders arrive within 2–5 working days across Pakistan.

  • Shipping Charges

    Calculated at checkout.

Exchanges

  • Exchange Policy

    We operate on an exchange-only policy for damaged or defective items. See our Exchange Policy.

  • Damaged or Defective Product

    Contact us via WhatsApp or Instagram DM within 7 days of delivery, with photos and your order number.

  • Need Assistance?

    Our support team is here to help.

Need Help Choosing?

Still have a question?

Our team is happy to help you any time.

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